10/28/15 When my laptop had Windows 7, the HP installed fingerprint reader worked perfectly for me to set up and use it successfully to sign in to Windows. When I downloaded Windows 10, the fingerprint scanner stopped working. I have spent hours trying to find information from HP and Microsoft to correct the problem with no success. When I called a private Tech Support Company, they did not have any solution. There response was that 'Microsoft had bigger problems with Windows 10 and it might be months before they find a solution for the fingerprint reader.'
Has anyone had this problem and found a solution for it? Would greatly appreciate anyone's help in how to correct this fingerprint problem. Thank you, Joe W. Hello Joseph, Thank you for posting your query in Microsoft Community.
What troubleshooting steps did you tried? Are you able to see the Biometric device in Device Manager?
Regret the inconvenience you have experienced. First ensure that BIOS is Up to date for your device and that biometric device is enabled in BIOS. Check the status of biometric device under System Configuration in BIOS. If a biometric option does not exist in your BIOS, then the fingerprint reader is always enabled. Take help of device Manual or Manufacturer support to check this. Warning • Be careful when changing BIOS settings.
Download: HP Pavilion dv 6-2170ee Validity Fingerprint Sensor Driver. Version: 3.50.10.1. Os: Windows Vista (32/64-bit). Download: HP Pavilion dv 6-2170ee Wireless Assistant.
The BIOS interface is designed for advanced users, and it's possible to change a setting that could prevent your computer from starting correctly. • Updating BIOS should only be done if necessary (to solve a compatibility problem, for example).
ToonTricks HP laptop Drivers HP Pavilion dv 6-7010us drivers for Windows 7 64bit. HP Pavilion dv 6-7010us Fingerprint Driver Validity Fingerprint Sensor Driver Driver Version: 4.3.301.0 Driver Size: 30.74 MB File name: sp56444.exe Download. PAVILION DV6-3250US. First download and install Validity fingerprint driver from here. Finger Print - Windows 7 - HP Pavillion DV6 - 1390 ev.
It can be a complicated process, and if an error occurs, your computer could be rendered inoperable. Be sure to follow the manufacturer's instructions exactly. Once done with the above criteria, follow the below methods. Method 1: If you’re able to see the B iometric device in device manager, then update the drivers from Device Manager manually and check if this helps.
A) Open run command by pressing Windows key + R and type “ devmgmt.msc” (without quotes) and hit Enter. B) Spot and expand the “ Biometric or Biometric Devices ”.
Right click on the Fingerprint reader driver and select “ Update Driver Software”. When it prompts to choose an option How do you want to search driver, then go with Search automatically for updated driver software. If you have a driver available on your PC, then select Browse my computer for driver software, then select the appropriate location, where the driver located on your PC for updating it. Once this is done, restart the computer to check the problem fixed.
If it doesn't fix the issue, then Right click on the same driver and select “Uninstall” then restart the system and let the system install the driver automatically on Start. Check and see if it resolve the issue. Method 2: Check and install latest Windows 10 Fingerprint reader device driver for your device from Manufacture's website and check if it helps. You can search them using your device model on Manufacture's website. If no updated drivers for Fingerprint reader available on the computer manufacturer’s website for windows 10, then trying installing available drivers in compatibility mode. Compatibility mode runs the program using settings from a previous version of Windows. Follow these steps to install the drivers in compatibility mode and check if that helps.
Download the driver from the manufacturer’s website. Right-click on the driver setup file and click on ‘properties’.
Click on the ‘compatibility’ tab and check the box ‘Run this program in compatibility mode for’ and select Windows 8/8.1 or 7 operating system from the drop down menu and proceed with the installation. Brother Hl 2240 Driver For Windows 10. Once this is done, restart the computer and check if the issue persists.
Keep us posted how it went.